Privacy Policy

Introduction

This privacy policy describes how Uptonmere Pte. Ltd. ("Uptonmere," "we," "us") collects, uses, stores, and protects personal data obtained through the website uptonmere.com. This policy applies to all visitors and users of the site. By accessing the site, you acknowledge that you have read and understood the practices described below.

Uptonmere is committed to compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and any subsequent amendments or subsidiary legislation enacted under it.

Data We Collect

Information Submitted Through the Contact Form

When a visitor submits the contact form on the site, the following personal data may be collected:

• Full name
• Email address
• Phone number
• Message content

This information is collected solely for the purpose of responding to the inquiry submitted. No personal data is collected automatically beyond what is described in the cookies section below.

Server Logs

The web server may automatically record standard access log data, including IP addresses, browser type, referring URLs, and timestamps. This data is used exclusively for maintaining site performance and diagnosing technical issues. Server logs are purged on a rolling 30-day cycle.

Cookies

Uptonmere.com uses a limited number of cookies:

• Session cookies: Temporary cookies that expire when the browser is closed. These are used to maintain basic site functionality during a browsing session.
• Cookie consent cookie: A persistent cookie that records whether the visitor has accepted or rejected the cookie banner. This cookie expires after 365 days.
• Analytics cookies: If analytics are enabled, anonymised usage data (page views, session duration, general geographic region) may be collected. No personally identifiable information is stored within analytics cookies.

Visitors may disable cookies through their browser settings at any time. Disabling cookies may affect certain site features but will not prevent access to content.

How Data Is Used

Personal data collected through the contact form is used for the following purposes:

• Responding to inquiries and correspondence
• Addressing requests related to content corrections or factual accuracy
• Handling data access or deletion requests

Personal data is not used for marketing, promotional communication, automated profiling, or any purpose unrelated to the original inquiry.

Third-Party Sharing

Uptonmere does not sell, rent, trade, or otherwise share personal data with third parties. Data submitted through the contact form is accessible only to authorised members of the Uptonmere editorial team. No data is transferred to external marketing platforms, data brokers, or advertising networks.

In the event that disclosure is required by law, regulation, or a valid order issued by a Singapore court or regulatory authority, Uptonmere will comply with such requirements to the extent legally mandated.

Data Storage and Security

Personal data is stored on servers located in Singapore. Standard security measures are in place, including encrypted connections (TLS/SSL) for data transmission, restricted access controls, and regular software updates. While no system can guarantee absolute security, Uptonmere takes reasonable steps to protect personal data against unauthorised access, alteration, or destruction.

Data Retention

Personal data submitted through the contact form is retained for a maximum period of 12 months from the date of submission. After 12 months, all personal data associated with the inquiry is permanently deleted unless a longer retention period is required by applicable law or regulation. Server log data is retained for no longer than 30 days.

Your Rights Under the PDPA

Under the Personal Data Protection Act 2012, individuals have the following rights with respect to their personal data held by Uptonmere:

• Right of access: You may request a copy of the personal data Uptonmere holds about you.
• Right of correction: You may request correction of any personal data that is inaccurate, incomplete, or outdated.
• Right of deletion: You may request the deletion of your personal data, subject to any legal obligations that may require Uptonmere to retain certain records.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, submit a written request to the contact details below. Uptonmere will respond to valid requests within 30 business days.

Changes to This Policy

Uptonmere reserves the right to update this privacy policy at any time. When changes are made, the effective date at the top of this page will be revised accordingly. Continued use of the site after any update constitutes acceptance of the revised policy. Visitors are encouraged to review this page periodically.

Contact for Privacy Inquiries

Related Pages

• Terms of Use
• About Uptonmere
• Contact Uptonmere